Thread: Customer Relationship Management CRM

We have one large site of our car service, we promote it, but we don't have time to process some of the orders and requests, because our managers can't cope. We were thinking of transferring everything to the CRm system. What system to use for the service station or is it better to order a custom CRM system?

Well, so detailed we never kept anything. Yes, and customers do not require, but perhaps this is a great alternative to provide additional services and the client knew what he had repaired. Let's add such a function to our site. But we need to optimize the work of our business.